Operations and Administration Manager
About this job
The purpose of this role is to co-ordinate and oversee the operations of the business, to ensure the business operations are carried out in the appropriate, cost effective way, while ensuring all processes are legally compliant.
Operations: - Formulating strategy, improving performance procuring stock and resources and securing compliance. - Ensure all operations are carried out in an appropriate, cost effective way. - Improve operational management systems, processes and best practices. - Purchase stock and resources, plan inventory and oversee warehouse efficiency. - Produce freight costing per import consignment and ensure Directors are kept up to date with shipping/excise costs. - Ensure the businesses processes remain legally compliant. - Manage budgets and forecasts. - Examine financial data and use to improve profitability. - Lead weekly operations meeting with senior staff/stakeholders. - Be fully familiar with telephone sales process and be prepared for regular phone cover for staff absence. - Recruit, train and supervise staff. - Manage customer relationships and seek ways to improve quality of customer service. - Ensure website and other company IT needs are supported by timely, cost effective contractor support. - Assist in building and maintaining the culture of the business through active participation in the day-to-day operations of the business and supporting Directors/team members in any task.
Administration: - Produce simple monthly MYOB management accounts and operations report to discuss with Directors - Work with company accountants to streamline process and compliance efficiencies. - Control bank and cash transactions and all day to day matters relating to our account holder. - Prepare and file employment contracts and other HR records - Maintain computer system and imputing with all the invoices and commitments. - MPI (Multi-Point Interface) - Oversee overseas freight and freight claims - Liaise with suppliers with warranty claims (in conjunction with Director) - Prepare overseas and domestic payments. - Monitor receivables, credit holds and demands. - Provide online sales backup. - Ensure all Health and Safety compliance. - Ensure physical security and communications. - Liaise with landlord/property administration manager - Maintain all other business processes, documentation and compliance. - Prepare PAYE, GST, other compliance. - Ensure all relevant insurances are in place and up to date.
Job Requirements
Required: - Trade experience (Automotive preferred) - Importer/Distributor trade experience - Proven worker experience as operations manager or similar role. - Knowledge of organizational effectiveness and operations management - Book keeping experience - budgeting and forecasting. - Familiarity with business and financial principles - Excellent communication skills - Leadership ability - Outstanding organisation skills. - Health and safety. - Book keeping - First aid certificate. - Minimum restricted license - MUST pass a drug, police check and MOJ
Other: - Postive leadership qualities, a can do spirit and a great attitude. - Proactive, willing to 'sell' change and improve processes. - Able to identify issues and willing to listen to other team members including Directors input, to produce good solutions to business problems. - Technical appreciation but service mindset. - Assist Directors to develop positive team culture - Generous mindset to coach and assist others for sake of better team and business development and support outcomes.
- Days of work
- Monday to Friday 8 - 4.30 (40 hours per week)
- Pay Details
- TBC
- Job Category
- Other Miscellaneous Clerical and Administrative Workers
- Career Level
- Intermediate (2 - 4 years)
- Driver Licence
- Full, Restricted(Class 1) - Car Licence
- Pre-employment drug test required
- Yes
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