Customer Support/Administrator
About this job
Are you passionate about supporting others and have the drive to learn quickly? Do you thrive in an office environment, managing a variety of tasks while keeping everything running smoothly? We are after a dedicated Customer Support team member to join our team.
You will play an active role in supporting our production and sales teams with logistics and customer relations and you will be the point of contact for all International order updates and all logistical inquiries. You will also coordinate export containers arrangements and complete all export documentation.
We're looking for someone who is dedicated to delivering exceptional service, organised, and able to successfully balance multiple tasks in a busy environment. You will collaborate with both the sales and production teams.
Previous experience in an office setting is essential and will need to apply with an updated CV and cover letter outlining your experience and enthusiasm for this position.
Job Requirements
What you will need: - A genuine passion for helping others and a commitment to delivering excellent customer service - A willingness to learn new tasks quickly and take initiative. While experience with ProDoc is a bonus, it's not required - Prior work experience demonstrating reliability and consistency - Confidence with Excel, including basic formulas and organising data - Strong organisational skills and attention to detail, especially when managing time-sensitive tasks related to logistics and documentation - Clear and effective communication skills, both with customers and your team
- Days of work
- Hours of work have some flexibility but is a Monday to Friday role that requires daily presence in the office. (40 hours per week)
- Pay Details
- TBD
- Job Category
- Other Miscellaneous Clerical and Administrative Workers
- Career Level
- Intermediate (2 - 4 years)
- Driver Licence
- Restricted, (Class 1) - Car Licence
- Pre-employment drug test required
- Yes
Interested in this job?
To apply for this job please phone 0800 779 009 and quote Job ID 22606102
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