Manager SaaS/Master Back-Office Library

Job ID 22603534
Wellington, Wellington
Full-time
Listed on 27 Sep 2024

About this job

We are looking for a Manager SaaS/Master Back-Office Library in Wellington.

You will be responsible for;

• Directing the SaaS/MBOL team to deliver on their work programme with appropriate strategy, milestones, activities, reporting and performance analytics in place • Providing strategic professional leadership and delivery of the Common Process Model (CPM) and MBOL • Managing the establishment of the MBOL including standards, policies and requirements for curating collateral • Leading the mandated requirements on the collection and reuse of collateral across government for the MBOL • Leading the initial engagement with agencies back-office modernisation projects with ERP Subject Matter Expert guidance to help agencies with their feasibility, planning, implementation of Back-office projects • Leading the review process for SaaS submissions in Marketplace • Ensuring SaaS suppliers and implementation partners are capable of and committed to implementing the CPM in their products and services • Supporting ERP delivery into agencies • Managing a diverse range of stakeholder groups.

If this sounds like you, apply now!

Job Requirements

Applications close 11 October

You will possess;

• Excellent leadership skills and ability to build a high performing team • Project management skills to support ERP specialists’ engagement with agencies and the lifecycle of back-office modernisation projects • Deep understanding of Software as a Service (SaaS) models, specifically related to back-office applications such as ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and other essential business functions • Knowledge of the NZ AOG (All-of-Government) SaaS solutions available in the Marketplace • Expertise in ERP systems and their implementation • Experience with standard back-office functionalities and processes across government agencies • In-depth understanding of information and data systems including large online catalogues and/or libraries including knowledge of best practices for data collection, management, and reuse • A desire to be part of a high performing team and winning culture • Excellent relationship management, communication and networking skills – able to quickly establish, build and maintain effective working relationships.

Days of work
Full time, permanent - days and hours TBD (40 hours per week)
Pay Details
$137,631 - $184,753
Job Category
Call or Contact Centre and Customer Service Managers
Career Level
Senior (4 years +)
Driver Licence
Not Required
Pre-employment drug test required
Yes

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