Shift Supervisor

• Assist the Owner with various operational tasks, including stock ordering, stock takes, banking, cash handling, merchandising, and more. • Operating cooking equipment such as microwaves and deep-fat fryers. • Label products accurately and ensure the correct pricing is displayed. • Maintain high standards of store appearance and visual merchandising. • Open and close the store, ensuring all security measures are in place. • Deliver outstanding customer service to ensure a high level of customer satisfaction. • Be bold and innovative in tackling all aspects of the role. • Work independently on solo shifts, maintaining motivation and productivity. • Handle cash transactions and issue invoices for purchases. • Address customer complaints professionally and escalate them to management as needed. • Providing excellent customer service both on the floor and at the Point-of-Sale (POS) system.

• 12 Months of relevant work experience. • Willingness to work weekends and public holidays as required. • Flexibility to start early or finish late, depending on the shift schedule. • Able to work independently as well as part of a team. • Good with managing time. • Physically fit and able to lift boxes up to 25 KG • Hardworking and passionate individual • Attention to detail • Excellent organisational skills • Strong problem-solving skills • Capable of managing confidential and sensitive information efficiently • No previous conviction