Recovery driver and roadside assist Technician

If you enjoy being a hero on the road, we have the perfect role for you! If you join us, you will be working in a supportive team who is here to help ease our customers in their times of need!

The ideal candidate will be a friendly problem-solver, always ready to lend a hand to drivers in distress. You'll be the first point of contact for our customers in need of roadside assistance, providing them with the help they need to get back on the road safely. The successful candidates will be responsible for providing roadside assistance to drivers in need, ensuring that they are safe, and their vehicles are back on the road in no time. We provide full recovery and roadside assist training to our drivers and have a fleet of well-maintained and equipped vehicles to ensure that the job is done efficiently.

Responsibilities • Respond to roadside calls and customer requests, providing fast and efficient assistance. • Manage vehicle movements and ensure that equipment is used properly and effectively. • Diagnose and troubleshoot various vehicle issues, including flat tires, engine failure, battery problems, and more. • Perform vehicle towing services as required. • Communicate with customers and provide exceptional customer service. • Maintain accurate paperwork. Requirements • Willingness to work flexible shifts (including nights weekends and holidays) Based on a pre-arranged roster. • A valid Class 2 minimum driver's license with a clean driving record. • Good communication skills and the ability to work independently. • Strong problem-solving abilities. • Ability to effectively assess emergency situations. • Good organizational skills. • Excellent customer service skills and the ability to work well under pressure. • Basic mobile device skills including knowledge of maps and navigation methods. Advantages for applicants • Any knowledge or mechanical skills. • Previous experience as a tow truck operator or other experience in a related field. • Physically fit. • Tidy appearance • Class 4 licence

If you are interested and meet the pre-requisites, please APPLY with sending your updated CV to aj.jerry001@msd.govt.nz with the JOB ID in the subject line.

All applicants will be able to pass a pre-employment drug test and police check. You will have clear read, write and well spoken English. Willingness to work flexible shifts (including nights weekends and holidays) Based on a pre-arranged roster.