Hospitality Ambassador

Job ID 22541600
Otago, Queenstown-Lakes
Listed on 9 Jul 2024

About this job

As a Hospitality Ambassador you will ensure our gaming floor customers have the best possible hospitality experience by delivering outstanding customer service practices and the seamless, efficient and timely provision of food and beverage services. You will provide direction, training and development to junior team members to ensure our hospitality service offering is the best it can be. The Hospitality Ambassador may work in any of the following capacities as an F&B Attendant or Duty Manager on any shift or partial shift, depending on business needs.

You will also;

Direct and support all customer enquiries as required Operate the till and take payments Be comfortable being on your feet and on the move for long periods Promote responsible gaming and alcohol consumption at all time Provide support when we are hosting functions Ensure the gaming floor and service areas are kept clean, tidy, and inviting

Job Requirements

Have a minimum two year's demonstrated customer service experience in a fast-paced hospitality environment Be a holder of (or able to obtain) a Manager's certificate, and demonstrated knowledge of requirements as a duty manager of licensed premises (Sale and Supply of Alcohol Act 2012) Have sound knowledge of health, safety and hygiene requirements for food and beverage operations Have strong cash handling experience Pride yourself on your excellent personal presentation and a demonstrated understanding of the hygiene requirements of the role Have high level of written and verbal communication and interpersonal skills be fluent in the use of Microsoft Office suite Be aged 20 years or older with a clear criminal history due to licencing requirements

Days of work
Business operates 7 days, day and night shifts on a rotating roster (40 hours per week)
Pay Details
Job Category
Other Hospitality Workers
Career Level
Intermediate (2 - 4 years)
Driver Licence
Not Required
Pre-employment drug test required

Interested in this job?

To apply for this job please phone 0800 779 009 and quote Job ID 22541600

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