Certified Customer Service Coordinator

Job ID 22538758
Auckland, Auckland Central
Full-time
Listed on 5 Jul 2024

About this job

Provide excellent customer service by efficiently handling customer orders, scheduling deliveries, and optimising plant resources. Handle customer orders and inquiries primarily over the phone Coordinate dispatch operations, manage schedules, and daily workloads Dispatch loads promptly, ensuring accuracy and timeliness Order necessary materials and plan workload Provide support for team management and coordination Ensure safe working and environmental practices in the workplace

Job Requirements

Job pre-requisites Experience & Qualifications: Bachelor's degree or 3+ years experience in customer service, preferably in the manufacturing industry. Excellent numeric and literacy skills Proficient in Excel, PowerPoint, OneNote, and data entry Quick to learn new computer programs Positive attitude, strong problem-solving skills, and ability to stay focused in a fast-paced environment Comfortable in a dusty, team-oriented environment Thorough understanding of local geography and traffic flows

Days of work
Monday to Friday (Rotating Shift between 6am and 5pm) (40 hours per week)
Pay Details
65,000.00 to 70,000.00
Job Category
Call or Contact Centre Workers
Career Level
Intermediate (2 - 4 years)
Driver Licence
Full, (Class 1) - Car Licence
Pre-employment drug test required
Yes

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