Hotel Evening and Overnight Receptionist

Job ID 22536475
Hawke's Bay, Napier
Listed on 2 Jul 2024

About this job

Some of your duties will be (not limited to): • Greet guests on arrival. • Answer questions and troubleshoot any concerns or issues guests may have. • Answer all incoming calls and redirect them if required. • Check emails and keep up-to-date with queries, bookings, modifications etc. • Complete welcome letters for guests arriving the following day. • Do regular security checks around the Hotel • Carry out regular checks in the hotel carpark. • Carry out some cleaning duties as required. • Count all tills back to their floats. • Complete the night audit procedures for the Hotel. • Complete any other duties that may be assigned to you for your shift. • Have good knowledge of local restaurants and attractions.

Job Requirements

You will be required to be familiar with a hotel reservations system. Accounting and cash handling skills are required and an eye for detail is a must. You will be a people person and have an ability to multitask. Often, during shifts you will be sole charge and you must be able to troubleshoot any issues that arise.

Days of work
Variety of shift times and days. On a 7 day roster. Minimum of 30hours per week (30 hours per week)
Pay Details
Dependant on experience
Job Category
Career Level
Trainee/apprentice (0 - 6 months)
Driver Licence
Not Required
Pre-employment drug test required

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