Retail & Customer Service Specialist

Job ID 22534676
Hawke's Bay, Hastings
Listed on 1 Jul 2024

About this job

Greeting customers and determining their needs & wants Assisting customers with purchasing decisions, including recommending products & explaining product features Processing cash & card payments and issuing receipts Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, & security practices Monitoring inventory and restocking shelves as necessary Keeping the store clean, neat, & organised Coordinating and supervising junior team members, including scheduling, assigning tasks, and providing training & support Managing and tracking team performance, providing feedback and addressing concerns as needed Creating and implementing sales strategies to meet or exceed sales targets Resolving customer complaints and escalating complex issues to higher management as needed Conducting regular audits to ensure compliance with company policies & procedures Handling administrative tasks such as scheduling, ordering supplies, & preparing reports

Job Requirements

- Experience not required if qualification requirement is met (NZQA Level 4) - Qualification not required if experience requirement is met (1 year+) - Ability to learn quickly - Be well presented - Excellent communication skills - Exceptional work ethic - Honesty, punctuality, and reliability - Sense of humour - Ability to pass a retail background check including a criminal record check and drug screening.

Days of work
Mon-Fri 5.30am-10.30pm Weekends and Holidays 6.00am-10.00pm Shifts are as needed (30 hours per week)
Pay Details
Job Category
Retail Supervisors
Career Level
Entry level (6 months - 2 years)
Driver Licence
Not Required
Pre-employment drug test required

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