Customer Service Representative

Job ID 22515972
Otago, Dunedin
Listed on 5 Jun 2024

About this job

A utilities company is seeking fulltime Customer Services Representatives to join their inbound call centre team. The duties will include receiving customer calls, responding to customer needs, problem solving, checking customers are receiving the best deals, and working across multiple computer systems. Full training on the company in-house system will be provided. Suitable applicants must have excellent communication, customer service, computer and keyboard skills. The call centre hours are 7am - 7pm. The company does not use scripts, looking for positive human interaction with their customers.

Job Requirements

A great attitude, fast keyboard skills, good with technology, customer service / conversational skills, previous customer service experience advantageous . If successful the first 8 weeks will involve training, fulltime Monday to Friday 8am - 5pm.

Days of work
Fulltime (40 hours per week)
Pay Details
To be discussed
Job Category
Call or Contact Centre Workers
Career Level
Entry level (6 months - 2 years)
Driver Licence
Not Required
Pre-employment drug test required

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