Trade Sales Support

Job ID 22459403
Northland, Kaipara
Listed on 22 Mar 2024

About this job

As a Trade Sales Support team member at Carters Dargaville, your role will be pivotal in providing essential support and communication to our Account Managers and the broader team to effectively serve our Building Trade Customers. This dynamic position requires you to excel as a versatile Sales Administrator, as each day brings unique challenges. You must embody a "no task is too big or too small" mindset to thrive in this role.

Process customer orders accurately and promptly resolve any arising issues to ensure customer satisfaction. Collaborate with transportation partners to arrange prompt and efficient delivery to our trade customers. Diligently track backorders to ensure comprehensive follow-up and fulfilment. Deliver exceptional customer service by swiftly identifying suitable products, preparing and loading customer orders, and completing sales documentation accurately.

About you:

The ideal candidate will thrive in delivering unparalleled customer service and seamlessly provide sales support. Additionally, you will showcase the following characteristics:

Skilled administrator known for their exceptional efficiency and precision. Exceptional abilities in written and verbal communication, adept at interacting effectively across all levels of an organisation. Proficient in utilizing computer systems with a solid grasp of technology. Innate interpersonal skills, adept at fostering trust and building rapport with our valued customers. Building industry knowledge is advantageous. Having sales experience is not as important as building industry knowledge , but some idea of sales would be good. It is dependant on the candidate if they can demonstrate an understanding on what is required.

Job Requirements

Must have Building industry knowledge. Proficient in utilizing computer systems with a solid grasp of technology. Sales experience would be advantageous. This role is not dependant on a Driver Licence, but you will need to be able to demonstrate that you can get to work on time. Must have interpersonal skills and be good communicator to build relationships and rapport. Any convictions to be disclosed and will be considered case by case basis. Be drug-free as passing drug testing is required.

Days of work
M-F, Typically 7am -4:30 but this is flexible. Saturdays not required right now, but may be in the near future, rostered shift. (40 hours per week)
Pay Details
$25 - $27 to start. Experience is considered
Job Category
Sales Assistants (General)
Career Level
Trainee/apprentice (0 - 6 months)
Driver Licence
Not Required
Pre-employment drug test required

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