Call Centre Customer Service

This is an incredible opportunity to start a banking career. Join a dynamic and innovative finance team as a Service Consultant in this Contact Centre based in Wellington! You will be the first point of contact for new and existing customers, delivering exceptional service, and building strong relationships with 80 -100 customers daily. This employer is committed to developing their staff through coaching, training, and internal promotions, so you can grow into more advanced roles. We have great people in a supportive environment, open-plan office and you will receive fantastic staff benefits. Your primary duties include receiving inbound calls from customers, assisting with their banking needs and building positive relationships. You will demonstrate a strong commitment to the banks values when interacting with customers and colleagues. Must have CV and Cover letter. Online applications close on 12th June.

To be considered: you must have a work history within the last 6 months and pass pre-employment checks for Credit and MOJ. Prior customer service experience, ideally in retail, hospitality or a call centre • natural desire to deliver exceptional service, with the ability to connect with a diverse range of people • excellent phone manner and empathetic nature • desire to learn in a dynamic environment and willingness to grow • resilient and able to remain positive under pressure.