Call Centre Customer Service

Job ID 22232355
Wellington, Wellington
Listed on 23 May 2023

About this job

This is an incredible opportunity to start a banking career. Join a dynamic and innovative finance team as a Service Consultant in this Contact Centre based in Wellington! You will be the first point of contact for new and existing customers, delivering exceptional service, and building strong relationships with 80 -100 customers daily. This employer is committed to developing their staff through coaching, training, and internal promotions, so you can grow into more advanced roles. We have great people in a supportive environment, open-plan office and you will receive fantastic staff benefits. Your primary duties include receiving inbound calls from customers, assisting with their banking needs and building positive relationships. You will demonstrate a strong commitment to the banks values when interacting with customers and colleagues. Must have CV and Cover letter. Online applications close on 12th June.

Job Requirements

To be considered: you must have a work history within the last 6 months and pass pre-employment checks for Credit and MOJ. Prior customer service experience, ideally in retail, hospitality or a call centre • natural desire to deliver exceptional service, with the ability to connect with a diverse range of people • excellent phone manner and empathetic nature • desire to learn in a dynamic environment and willingness to grow • resilient and able to remain positive under pressure.

Days of work
Rotating roster including weekends between hours of 9am and 8pm (38 hours per week)
Pay Details
Job Category
Call or Contact Centre Workers
Career Level
Entry level (6 months - 2 years)
Driver Licence
Not Required
Pre-employment drug test required

Interested in this job?

To apply for this job please phone 0800 779 009 and quote Job ID 22232355

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