Service Desk, Customer Service
About this job
A Wellington employer has Full-time permanent opportunities for people keen for the next step in their career, joining a fantastic team of peers with lots of scope to learn and grow! You will be part of the extensive Customer Delivery business that supports each other by working collaboratively across multiple locations. As a Service Desk Analyst, you will respond to phone calls and email queries from customers, guiding them through first-level technical support. You will work with a team of close-knit, like-minded people, who rally each other through the rushes and support each other with more in-depth queries. Duties include Responding to phone calls and emails in relation to technical support, working to given Service Level Agreements and KPIs, problem-solving and troubleshooting, and multitasking! Sound like you? Apply today!
Job Requirements
Fantastic communication is a necessity, and previous customer service experience whether IT related. Must pass pre-employment checks.
- Days of work
- Monday to Friday (40 hours per week)
- Pay Details
- $50,000 per annum
- Job Category
- ICT Support Technicians
- Career Level
- Entry level (6 months - 2 years)
- Driver Licence
- Not Required
- Pre-employment drug test required
- No
Interested in this job?
To apply for this job please phone 0800 779 009 and quote Job ID 22206989
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