Service Desk, Customer Service

Job ID 22206989
Wellington, Wellington
Listed on 26 Apr 2023

About this job

A Wellington employer has Full-time permanent opportunities for people keen for the next step in their career, joining a fantastic team of peers with lots of scope to learn and grow! You will be part of the extensive Customer Delivery business that supports each other by working collaboratively across multiple locations. As a Service Desk Analyst, you will respond to phone calls and email queries from customers, guiding them through first-level technical support. You will work with a team of close-knit, like-minded people, who rally each other through the rushes and support each other with more in-depth queries. Duties include Responding to phone calls and emails in relation to technical support, working to given Service Level Agreements and KPIs, problem-solving and troubleshooting, and multitasking! Sound like you? Apply today!

Job Requirements

Fantastic communication is a necessity, and previous customer service experience whether IT related. Must pass pre-employment checks.

Days of work
Monday to Friday (40 hours per week)
Pay Details
$50,000 per annum
Job Category
ICT Support Technicians
Career Level
Entry level (6 months - 2 years)
Driver Licence
Not Required
Pre-employment drug test required

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