Security Control Room Operator

Job ID 22202383
Auckland, North Shore
Listed on 19 Apr 2023

About this job

URGENTLY seeking 2-3 FT Control Room Operators for an Alarm Monitoring company in Hillcrest who operate 24/7. This is a fast-paced role where you need to have great attention to detail and can remain calm in high stress situations. You could dispatch Security Officers to investigate alarms and respond to incidents, escalate as procedure states and to the best of own judgement. Notify emergency services when external response is required. Communicate effectively with both internal and external customers in an effective, timely and professional manner. The focus of the role is to ensure the safety and security of all staff, customers and stakeholder assets. Training is offered! ESSENTIAL TO HAVE FLEXIBLE AVAILABILITY as the business operates 24/7. Apply today! Send your CV to with Job ID 22202383 as your reference.

Job Requirements

Vaccination is a requirement for this role. Ability to obtain a COA through passing drug and police checks. Own transport and Full licence due to varied shifts. Some Call Centre type experience is essential as you need to be comfortable on the phone. Must have excellent clear communication/phone manner skills with a smile in their voice, the ability to work under pressure, and have sound keyboard with data entry skills. Have full and flexible availability to work rostered shifts is mandatory.

Days of work
Monday - Sunday, 24/7 rotating rostered shifts (40 hours per week)
Pay Details
$22.70+ per hour based on experience
Job Category
Other Miscellaneous Clerical and Administrative Workers
Career Level
Entry level (6 months - 2 years)
Driver Licence
Full, (Class 1) - Car Licence
Pre-employment drug test required

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