Customer Care Agent

Job ID 22194701
Auckland, Waiheke Island
Listed on 6 Apr 2023

About this job

This role is based on Waiheke Island at Kennedy Point. Exciting part time position for a customer service person to provide exceptional customer services to Waiheke Island and Great Barrier Island customers. Working days are Friday, Saturday and Sunday. Duties include: Overseeing smooth queuing and loading of vehicles and passengers onto vessels. Receiving in bound customer bookings, enquiries and complaints by phone and email. Ticketing office duties, respond to all online and email queries in a timely manager. Maintain the booking system including online capability. Interested? Please email Job ID and CV to

Job Requirements

Experience in in-bound call centre, using online booking, reservation system preferred. Proven experience in resolving customer complaints. Able to build relationships with customers and staff Waiheke Island Resident is advantageous Be able to pass a drug test and Ministry of Justice check.

Days of work
Friday, Saturday and Sunday (21 hours per week)
Pay Details
$24.47-$25.56 based on exp
Job Category
Call or Contact Centre Workers
Career Level
Entry level (6 months - 2 years)
Driver Licence
Not Required
Pre-employment drug test required

Interested in this job?

To apply for this job please phone 0800 779 009 and quote Job ID 22194701

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